Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when registering an account, enrolling in programs, or purchasing from the catalog. This includes your name, email address, phone number, billing address, and professional tile-setting credentials.

We also automatically collect device data, IP address, and usage analytics when you interact with our site or join our workshops.

2. How We Use Your Information

• Provide access to courses, catalog resources, and guild community tools
• Process course enrollments and product purchases
• Send relevant updates about new tile techniques, events, and account activity
• Improve our website experience and personalize content recommendations
• Comply with legal obligations and prevent fraud

3. Cookies and Tracking Technologies

We use essential cookies to maintain secure sessions, remember your theme preference, and store cart contents. Analytics cookies help us understand visitor behavior and improve navigation across the catalog and learning portal.

You can manage cookie preferences at any time in your browser settings. Blocking essential cookies may limit site functionality.

4. Data Security

Melodio Tile Guild employs industry-standard encryption, secure servers, and regular security audits. We limit access to personal data among trained staff and partners who need it to deliver our services.

5. Your Rights

Depending on your location you may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your account and associated data
• Withdraw marketing consent or object to processing
• Receive a portable copy of your data

Submit requests by emailing [email protected] or calling +1 (415) 915-2043.

6. Sharing With Third Parties

We share data only with secure service providers (hosting, payment processing, analytics) under strict contractual protections. We never sell your personal information for marketing purposes.

7. Policy Changes

We may update this policy. Material changes will be announced on this page and via email to registered users at least 30 days before they take effect.